If there is one thing that is clear dealing with businesses where they have an excellent claims record it is where all staff members are trained well, kept informed and encouraged to be part of a team.
Staff members should be informed of the severity of the cost of your insurance and how inevitable premium increases arising from potential claims are a genuine threat to the economic survival of your business and so in turn to their jobs.
It is very much in the interest of all members of your team to work together to take every step to avoid incidents that could give rise to a claim.
